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To book an appointment with a Clinician, please complete the contact us online form above.
We will no longer be booking appointments in Reception, unless there are exceptional circumstances.
All calls will be triaged and you will be contacted with an appointment time.
Please call the surgery on 01268 385380 to book appointments with the Nurse or HCA.
Due to the triage system, exact call times during the day cannot be given.
The surgery also offers the facilities to book appointments up to 2 weeks in advance.
It is important that you inform the reception staff if you are unable to attend your appointment, this will allow that appointment to be offered to another patient. If you fail to notify the Practice that you are unable to attend, you will be sent a letter informing you that you have defaulted from your appointment. Cancellations of an appointment less than 30 minutes before the start time will also result in a letter being sent. Persistent defaulters maybe removed from the list.
If you need to cancel your appointment, please call on 01268 385 380.
If possible please try to telephone reception before 10am if you require a home visit. These can only be made on the day.
You may only request a home visit if you are housebound or are too ill to visit the practice. Your GP will only visit you at home if they think that your medical condition requires it and will also decide how urgently a visit is needed.
You can be visited at home by a community nurse if you are referred by your GP. You should also be visited at home by a health visitor if you have recently had a baby or if you are newly registered with a GP and have a child under five years.
Can’t get the healthcare you want, when you want? Extending your GP Access
East Basildon PCN now offer extended access for general practice on:
There is a range of different appointments available.
Please call the surgery on 01268 385380 for further information.
If English is not your first language, and you would find an appointment difficult to understand, an interpreter can be provided. In such cases please let the surgery know at least 72 hours before your appointment time so arrangements can be made.